Privacy Policy

LivingWorks Privacy Promise

Your privacy is very important to us. Accordingly, we have developed a privacy policy to help you understand how we collect, use, communicate, disclose, and make use of your personal information, and your rights in relation thereto. The following outlines the policy:

How your information will be used:

  • We will collect your personal information by lawful and fair means and in a transparent manner and, where appropriate with your knowledge or consent
  • Before or at the time of collecting your personal information, we will identify and provide you with the purposes for which your personal information is being collected and processed
  • We will collect, use and process your personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your consent or as required by law 
  • If in the future we intend to process your personal information for a purpose other than that which it was collected for or a compatible purpose, we will provide you with information on that purpose and any other relevant information
  • We will only retain personal information as long as necessary for the fulfillment of those purposes
  • Your personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which it is to be used, and, to the extent necessary for those purposes, will be accurate, complete and kept up-to-date. Every reasonable step will be taken to ensure that any of your personal data that is inaccurate or incomplete, having regard to the purposes for which it is processed, is erased or rectified without delay
  • We will protect your personal information by appropriate security safeguards against accidental loss, destruction, damage or theft, as well as unauthorized or unlawful access, disclosure, copying, use or modification, using appropriate technical or organizational measures
  • In limited and necessary circumstances, your information may be transferred outside of the country in which the information was provided or to an international organization to comply with our legal or contractual requirements. We have in place safeguards to ensure the security of your data. A copy of the safeguards can be obtained by contacting us
  • We do not use automated decision making
  • We will make readily available to you, as a customer, trainer, coach or employee, information about our policies and practices relating to the management of personal information

Your rights:

  • Under applicable privacy and data protection legislation you have a number of rights with regard to your personal information. You have the right to request from us access to and rectification or erasure of your personal information, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability
  • If you have provided consent for the processing of your personal information you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn
  • You have the right to lodge a complaint to the supervisory authority tasked with overseeing compliance of applicable privacy and data protection legislation if you believe that we have not complied with the requirements of applicable privacy and data protection legislation with regard to your personal information

Our Commitment:

  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of, and your rights in regard to your personal information is protected and maintained
  • If you have any questions or concerns as to how your data is processed, please contact us